Aentry

Terms of Use

These are the general terms and conditions of business of Aentry, an App owned by Aentry pte. ltd. with registered address at 20A Tanjong Pagar Road, 088443, SINGAPORE.

OFFER

1) Aentry pte. ltd. (A private company registered in Singapore) (hereinafter referred to as “Aentry” or the pronouns “we” or “us”) runs the website https://aentry.app and the corresponding app Aentry (“App” or “Aentry” for short) which allows the users of our app to get tickets to access special events or guestlist access to participating bars, nightclubs, etc. (hereafter known as Venues) which cooperate with us to provide users of our app with access, special promotions and tickets to exclusive events or offers.

2) The event access is solely the responsibility of the respective venues. Each Venue may impose their terms and conditions for the event access available on our app. The terms and conditions for access imposed by Venues will be specified in the app, however Venues reserve the right to modify these terms and conditions at any time, without prior notice to us or to you. Additionally, the venues can end their cooperation with us and thus the participation in the offer of our app at any time, with no prior notice to you. While we will endeavour to always keep all venues listings in our app up to date, there is no claim or guarantee to users that certain Venues will permanently, or in the future actually offer access or other deals or promotions via our app. By purchasing a ticket (including free tickets) through our App, you acknowledge and agree to be bound by these limitations.

3) We do not operate venues ourselves and do not ourselves offer any access or other goods or promotions ourselves, but are only acting as intermediaries between our users and the venues for which we take marketing measures.

REGISTRATION, TERMS OF USE, COSTS & MEMBERSHIP OBLIGATIONS

4) In order to make use of our app or take advantage of any offers, you must first register an account with us. In doing so, you undertake to provide correct and complete information as per your government issued identification documents (such as a passport or driving license) as requested during registration process, which must be kept up-to-date by the user in case of changes.

5) Only users who are at 18 years of age or older can register and use our app. The following personal data is required for registration: Full Name, gender, email address and mobile phone number. The personal data provided during registration must be correct, as stated in your government issued identification documents (such as a passport or driving license), complete and up-to-date; otherwise we are entitled to terminate the contract of use without notice. By registering, you consent to joining our marketing mailing list so that we send you an email newsletter, or text message marketing, to which you can unsubscribe anytime.

6) You can also register using the “Google Sign In” , or “Apple Sign In” functions. More details can be found in our privacy policy, the terms of use which are governed by, Google and Apple respectively. By using these functions you agree to be bound by Apple or Google's privacy policy and terms of use, in addition to ours.

7) As a part of the usage agreement, you may purchase tickets that grant entry to participating Venues, some of which are completely free of charge. A valid membership subscription to Aentry (“subscription” for short) may be required to purchase and redeem ticekts that are exclusive for subcribers. The subscription allows users to purchase and redeem tickets that grant access for 1 or more persons, either totally for free, or at a discounted price compared it non subscribers.

8) Individual venues may impose a cutoff time or additional terms and conditions (eg: a dress code) to redeem the ticket and enter their venue. To the best of our ability, we will endevour to keep this information accurate and up to date, however Venues are free to change these terms at any time, without prior notice. Venues have absolute discretion to decide whether to permit entry to their premises. If a user fails to show up within the cutoff time, the purchased ticket will be forfeited.

9) Subscriptions run for one (1) calendar month and are extended automatically. Your credit/debit card will be automatically charged at the renewal period until you cancel your subscription.

10) Subscriptions can be cancelled at any time, from within the App, or on our website; upon which your credit/debit card will not be charged again at the end of the current subscription period, which is displayed in the app in the “My Subscriptions” section. You are not entitled to a refund under any circumstances, including if the you no longer wishes to use the subscription, or you forgot to cancel it before it renewed.

11) Users who have cancelled their subscription will still be entitled to all subscribed membership benefits, including purchasing member exclusive tickets, subscribed member excluding discounts throughout the remaining duration of their membership.

12) Subscribed member exclusive tickets purchased remain yours even after the cancellation of your subscription, and/or the expiry of your subscribed membership. However individual venues or event organisers may require you to still be within your current membership period (ie: the membership end date has not lapsed), in order to redeem these subscribed member exclusive tickets. The decision as to whether or not to allow redemption of any subscribed member exclusive tickets you have, after your membership period has ended is at the sole and absolute discretion of the venue or event organiser. You agree not to hold Aentry liable under any circumstances, if denied entry due to a lapsed/expired membership.

13) The termination of the subscription shall only terminate the usage agreement for sections relevant to the paid subscription. The possibility of termination without notice for good cause remains open to both parties; As an important reason, for e.g. but not exclusively, the non-payment of the costs of a running or new membership by the users or the repeated non-availability of Access to venues by us.

14) With respect to the cost of a monthly membership, the current prices shown in our App apply. We reserve the right to revise or change these prices at any time. Should we decide to implement revised subscription prices to users with an existing subscription, we shall communicate with you accordingly to seek your renewed consent to the revised subscription price. Alternatively, we may, at our sole discretion, opt to allow you to continue to be subscribed at the monthly subscription price that you originally signed up for.

15) If a promo code is redeemed, you are required to have an active subscription in order to benefit from the promo code’s rewards. If you are a new user, or do not have an active subscription, any redeemed promo codes will not take effect until you have saved your credit/debit card details and activated a subscription plan.

16) In the case of promo codes that offer a period of free subscription, the free subscription period will take effect from the day the promo code is redeemed, provided that you have activated a subscription. If you do not have an active subscription, Clause (14) applies. Upon selecting a subscription plan, your credit/debit card will not be charged, and you will be able to enjoy the free subscription until it’s expiry, upon which your credit/debit card will automatically be charged for the renewal of your subscription. The end of your free period will be reflected in the App and our website under your membership, with the date your card is to be charged listed as "subscription renews". Should you wish to no longer proceed with the paid subscription, you must cancel your subscription before this 'subscription renews' date, failure which, the prior agreement you made for your card to be automatically charged applies, and your card will automatically be charged on this date.

17) In the case of promo codes that offer a discount to your subscription, the discount shall only apply to the initial period of the active subscription plan you chose. Subsequent renewals will be charged at the full, non-discounted subscription rate. For example, if you redeem a promo code that gives you a 10% subscription discount, and subscribe to a monthly subscription plan, you will enjoy a 10% discount for the first month you are subscribed, and will be charged the full subscription rate for subsequent months. If you are in the midst of an active subscription, you will enjoy the discount for the following month’s subscription renewal.

18) Certain venues may offer special deals as an additional purchase. These deals may or may not be exclusive to subscribed members. While we do our best to keep all information regarding offers, promos and specials deals up to date, venues are free to change these terms at any time without prior notice. We do not make any guarantee as to the accuracy or availability of any deals, offers, promos advertised or offered by venues. Venues are free to impose additional restrictions and/or terms and conditions for all deals and promotions.

19) All deals purchased within the app must be redeemed within 30 days from the date of purchase or will be forfeited. Additionally all purchases are non transferable and restricted to the venue that offers said deal.

20) Certain venues may offer deals at a different rate for subscribers and non-subscribers, or may restrict purchase only to Aentry subscribers. If you have purchased a deal while you are an Aentry subscriber, you will be able to redeem that deal any time within 30 days, even if your subscription has expired. If you did not have an active subscription when purchasing a deal, and subsequently subscribed to Aentry, you will still be able to redeem that deal within 30 days of purchase, but will not be entitled to any refund or discounts for that purchase, if that deal offered a discounted price to subscribers.

21) Certain deals offered by venues may be bundles that have restrictions on the number of redemptions you can make in a day. You will not be able to redeem more than the stipulated limit in any day, and must redeem all items in the bundle within 30 days of purchase. For example, there may be a deal that offers 10 drinks for a special price, but restricts you to only 2 redemptions per day. In this case you will only be able to redeem 2 of those drinks from this venue, up to a maximum of 10 drinks. If you do not redeem all 10 drinks within 30 days of the deal’s purchase, you will forfeit the remaining balance.

22) Certain promotions, events or deals may have additional terms and conditions. In such a case, the terms stipulated during the sale of such items shall prevail, not the terms listed herewith.

23) Aentry may make available within the app purchase of tickets granting access to special events, restricted to specific days. Event tickets purchased shall be valid only for the specified day and venue, and may come with additional terms and conditions that will be stipulated in the app at the time of purchase. When purchasing any event tickets, the event organiser may need to contact you to complete the procedures needed to give you access to the said event. It is your responsibility to ensure that the name, gender, email and mobile phone number you used to sign up to Aentry is correct and up to date, as the event organiser will reach out to you using these channels. If you need to change your contact information, kindly contact us.

24) Certain event tickets sold may have different ticket prices for subscribers vs non-subscribers. Additionally, there may be different numbers of tickets available for sale to subscribers vs non-subscribers. If a ticket is purchased while subscribed membership is still active, you will be purchasing the ticket at the subscribed member price. In this case, you are required to have an active subscribed membership on the day of the event in order to redeem the event ticket. The event organiser reserves the right to deny you access to the ticket, or impose other unspecified restrictions, in the event that you do not have an active subscribed membership on the day of the event.

25) Event organisers have the right to impose additional terms and conditions to their events which, by purchasing a ticket to said event, you agree to comply with. These terms and conditions will be stipulated on the details of the Events and tickets pages, and may be subject to change at any time, with no prior notice to you.

26) Tickets to events must be redeemed before midnight on the day of the event. Certain events may impose a different cut-off time, which will be stipulated on the event details page or ticket terms and conditions. The event organiser reserves the right to deny entry to the event for latecomers, or non-compliance with any terms and conditions, at their sole and absolute discretion.

27) We reserve the right to amend these terms and conditions at any time, with no prior notice to you. We strongly encourage you to come back to this page and review the up to date terms and conditions from time to time. Your continued use of Aentry or our services will be deemed as your acceptance of the revised terms and conditions.